Privacy Policy

1. Introduction

We do not use your personal information for any other purpose than for the purpose for which it was collected. We take appropriate measures to protect your personal information when you use our services. Any time we receive personal data, we are required to use it in accordance with data protection legislation. You can check out below how we collect, use, store and share your data, when you use our products/services, and/or our websites or when you interact with us in any other way.

What information does appart-Hotel gather about me ?

When you complete an order with appart-Hotel, we collect your name, e-mail address, postal address, telephone number (mobile), gender, date of birth, bank account data, network data.

2. How does appart-Hotel use my personal data?

We use your data for a combination of purposes, which are detailed below. We will inform you of the purpose before we collect your data. As a rule, you are not obliged to share your data with us in any way. However, sharing of personal data is necessary when you wish to engage in a contract with us or with one of our partners through us, and then in the performance of that contract.

We collect your data for the following purposes :

2.1. Contract execution

We process your personal data in order to execute/fulfill the contract you concluded with us. The legal basis for this processing is the conclusion or performance of your contract with us.

2.2. Request for processing and assistance services

When you submit a request and share your contact information with us for this purpose, we use your information to respond to your request.

2.3. Legal Notice

We are legally obliged to process your personal data for lawful purposes, including the management of official complaints.

3. How does appart-Hotel collect my personal data?

We get your personal data directly from you through the contract you have with us or through the information you provide to us on the website.

4. How does appart-Hotel collect my personal data ?

We will keep a record of your data in our company. In some circumstances, we are obliged to share your data on the basis of a proper request from the authorities or on the basis of a legal or regulatory obligation.

5. Is the data transmitted outside the EU/EEA?

Appart-Hotel does under no circumstances share your data with third parties outside the EU/EEA.

6. How long does Appart-Hotel keep my data?

A guest's personal data is kept for up to 10 years after the end of the contractual relationship between the guest and appart-Hotel.

7. How secure is my data ?

We have a protection policy at appart-Hotel that ensures that personal data in our systems is adequately secured against unauthorized access, unlawful use or disclosure, unauthorized alteration and unwarranted destruction or inadvertent loss.

8. Your rights

According to the data protection legislation, you have the right to view, rectify, delete, limit the processing and transmission of your data, and you have the right to object to the processing of your data.

9. How can I reach appart-Hotel about this privacy notice ?

Should you have any questions or comments regarding this privacy statement, please send your request to

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